Purpose of Job: Improve the overall health of the communities we serve by managing patient care at assigned medical clinic by performing the following duties. Provides direct supervision of medical support staff. Interviews and selects new candidates with Clinic Administrator. Responsible for training, orienting and mentoring all medical support staff. Coordinates and/or participates in staff in-service training as directed. Supervises development of continuing education plans. Ensures that medical support staff is meeting or exceeding quality goals. Orders medical supplies, drugs, and immunizations. Verifies that all medical equipment is consistently in good working order. Periodically performs essential duties of a Medical Assistant - Certified. Performs other duties as assigned. Essential Duties and Responsibilities: Qualifications: Education/Experience: Management experience in healthcare setting preferred. Previous experience in a community health care setting preferred. Completion of medical assistant training through a post-secondary school or college program accredited by the Accrediting Bureau of Health Education School (ABHES) or the Commission of Accreditation of Allied Health Education Programs (CAAHEP) required. Certification through the American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistants (CCMA) required within 120 days of hire. Washington locations must also have a Medical Assistant - Certification credential issued by Washington State Department of Health at time of hire. Experience with EHR preferred. Valid RN or LPN license in the state of Washington strongly preferred. Skills: Computer skills required. Excellent interpersonal and organization skills. Excellent written and verbal communication skills. Medical terminology and accurate spelling ability required. Physical Demands: Medical Support Supervisors are required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands to finger, handle or feel over two-thirds of the time, as well as reach with hands and arms. Climbing or balancing occurs less than one-third of the time; while stooping, kneeling or crouching occurs between one-third and two-thirds of the day. Communicating by talking / hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 pounds. Rarely is there a need to lift more than 26 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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