Purpose of Job: Improve the overall health of the communities we serve by providing technical support to ensure quality patient care and user satisfaction as follows:
Essential Duties and Responsibilities: - Assists with the design, administration and security of network and telecom infrastructure. - Installs, troubleshoots and maintains network and telecom equipment. - Assists in monitoring network configurations and traffic for security and capacity. - In conjunction with senior engineers, ensures established and well maintained WAN/LAN connectivity. - Drafts documentation on networking infrastructure technologies up to and including CHAS IT Disaster Recovery Model, submits for approval to senior staff. - Participates in knowledge sharing and cross training of IT staff on network telephone technologies. - Performs other duties as assigned.
Qualifications: Education/Experience: Bachelor's degree or higher in technical field or five years of equivalent work experience required. Cisco CCNP Voice and Cisco CCNP Security certifications preferred. Progressive experience installing and troubleshooting network and telecommunications equipment as well as servers and related storage systems in an enterprise environment required. Experience with health information technologies, HIPAA and security methodologies preferred.
Skills: Excellent technical skills, problem-solving skills, verbal and written communication skills required. Ability to work at times with little direction, contribute to a team environment, maintain positive attitude and commitment to quality required. Ability to work under tight time constraints, handle high stress and changing priorities required.
Physical Demands: Required to stand, sit and be mobile up to one-third of the time. Required to use hands to finger, handle or feel over two-thirds of the time; while reaching with hands and arms occurs one-third of the day. Required to read from text and computer screen over two-thirds of the time. Climbing or balancing, stooping, kneeling or crouching occurs less than one-third of the time. Communicating occurs constantly throughout the day. Lifting occurs about half the time up to 10 lbs. and less than one-third of the day from 25-40 lbs. Rarely is there a need to life more than 41 lbs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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