A Spokane Manufacturing company is seeking a Customer Service & Technical Support Specialist to join their team!
Receive and process purchase orders accurately and promptly Prepare the necessary documentation for the order entry process Determine customer requirements and expectations in order to recommend specific delivery options and product solutions Obtain accurate information from internal resources relating to expected customer delivery dates and Lead Times Enter Sales Orders timely and accurately per standard procedures Monitor scheduled shipment dates to ensure timely delivery and expedite orders as needed Setup and maintain customer files Follow up on information and sales leads Prepare and enter customer quote data Ensure that all necessary information to perform the quotation is present, accurate and delivered to internal quote resources Coordinate and lead �Planning for Product Realization" projects Monitor and ensure customer quotations are complete and delivered on time Expedite customer's service and product related communications and record, evaluate, and distribute critical information to all levels of the organization as needed. Contact customers following sales to ensure ongoing customer satisfaction Act as liaison using effective communication techniques between the customer, engineering, estimating, and production groups Use concise, professional writing and verbal communication techniques at all times to insure internal and external customer satisfaction
DIRECT HIRE Pay: DOE
For IMMEDIATE consideration, please respond with resume to Savannah@provisional.com
VISIT TRI-CITIES, a non-profit destination marketing organization in eastern Washington with 800 members and 15 staff, is seeking its next President and CEO to lead the organization. The Mission is to promote and market the Tri-Cities region as a desirable leisure and business travel destination.
NATURE OF POSITION
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